IcantC
Enlightened
- Joined
- Oct 12, 2007
- Messages
- 920
You're right. After thinking about it some more, I got a little annoyed. They acted like I was trying to scam them out of something. I called Lowes Corporate and very politely complained. I felt better, and figured that was the end of it.
A few hours later another store manager called me back. He read my complaint, looked at the sign, and said I was absolutely right (and so were you guys). He then apologized for the store's employees. He offered me the sale price if I'd come back in. I really didn't want to go back, after complaining, and look like the whiner getting his way, but I did. He was trying to do the right thing, and I needed some other stuff in the store anyway. Although I probably could have bought more at that price, I just got the two lights I had originally picked out. I got the good deal and the manager retained a customer. :thumbsup:
It was very unprofessional the way you were treated, but it seems like they fixed the issue and treated you well. Glad to see it was handled well. Out of all the corporate hardware stores, I only shop @ Lowes.