Surefire: EXCELLANT customer service.

[Shagbd]

I emailed Surefire a few weeks ago and told them that i MELTED the lense on my Z2 Combatlite.... it was melted running a way too hot bulb for way too long.

they said they would replace.
My Z2 was one of the older ones without a lockign ring.
i was expecting them to only send the lense, but they sent me a WHOLE NEW HEAD!!
I am REALLY impressed!

super customer service!

 

[Patriot]

Good deal! That was nice of them. If you don't mind my asking, what lamp assembly were you running that caused it to melt?

 

[lightemup]

Just wondering, do you have a Z2 or 6z (main difference being lexan lense and whether it has a LOTC or not)? Sounds like you may have had a lexan lense like my older 6z.

Glad you've got it working again

 

[B@rt]

You can repost in the "Cheers forum" on CPFMP.
Thread closed.