mpett1
Newly Enlightened
What flashlight company has the best warranty
What flashlight company has the best warranty
- Thread starter mpett1
- Start date
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neutralwhite
Flashlight Enthusiast
good question, I would say Malkoff Devices !?
adamlau
Flashlight Enthusiast
Of those I actually had to deal with a warranty issue, SureFire. I am sure Malkoff is right up there, if not better (honestly wouldn't know, never needed to call them out on anything yet 
).
).
tech25
Flashlight Enthusiast
Okluma and Malkoff
A warranty is a type of insurance product. A single mode, mechanical switch back up light is better insurance.
Make that light a twisty for even better insurance.
Hooked on Fenix
Flashlight Enthusiast
- Joined
- Dec 13, 2007
- Messages
- 3,719
I've had good experience with Surefire and Princeton Tec.
kerneldrop
Flashlight Enthusiast
Okluma sells 1 light a month. Lol
3_gun
Enlightened
- Joined
- Jun 27, 2021
- Messages
- 690
Just an add: lots of warranties sound / look good til you try & use them. On any board like this & about any number of subjects you'll find posts reporting changed phone numbers, unreturned calls & emails, prorated offers, outrageous / insane shipping costs / instructions, etc to make a claim. A better question might have been; what was wrong & how did they fix / make it right? I managed to break a Leatherman tool after years of use & instead of a bill for repairs they just sent a new tool. Hard to beat that level of service
thermal guy
Flashaholic
Never had a single problem with malkoff. That's my pick. Had bad luck with SF fenix and HDS.
scout24
Flashaholic
There are plenty on the seconary market, and Jeff's customer service is among the best in the business. Just sayin'...
Two years ago a coworker asked if I could fix a Coast light that batteries had leaked in. Cleaning the carrier did not work and their site did not have one so I emailed them asking for a part number. The return email asked for my address. My thought was they'd send me one. Instead they sent me a new light.
Maglite has been spot on too for the couple of issues I've had with their products. All they asked for was a serial number, which I figured was so they'd know what day the product was made for quality assurance purposes. One was my screw up trying to modify an XL50 and they sent me a new head for it. One was a tailcap that had ano covered the area on the tailcap that was supposed to be exposed and they sent me an new tailcap.
Pelican replaced a 2350 I told them my pa-n-law ruined by soaking it in coca cola thinking that would disolve the alkaleak paste.
And any issue I've had with a Malkoff was quickly resolved. Once I sent Gene an email and within 10 minutes he had answered my question.
Maglite has been spot on too for the couple of issues I've had with their products. All they asked for was a serial number, which I figured was so they'd know what day the product was made for quality assurance purposes. One was my screw up trying to modify an XL50 and they sent me a new head for it. One was a tailcap that had ano covered the area on the tailcap that was supposed to be exposed and they sent me an new tailcap.
Pelican replaced a 2350 I told them my pa-n-law ruined by soaking it in coca cola thinking that would disolve the alkaleak paste.
And any issue I've had with a Malkoff was quickly resolved. Once I sent Gene an email and within 10 minutes he had answered my question.
Did you have your bad luck with the lights themselves or with the warranty from the company that produced the lights?Big difference - especially when the OP was asking about warranty only.
I've had a few problems with my HD$ lights that have ALL been fixed upon being returned to them. The exact same goes for two SF lights that have had problems. The "fix-it" policy of both manufacturers is above golden IMHO.
kerneldrop
Flashlight Enthusiast
I wouldn't go that far....
Which is exactly why I used "IMHO" in my sentence.
thermal guy
Flashaholic
Really can't get into details without starting bad talk about the company's. That's not what I'm about. Malkoff is still my pick as far as fixing the issue and having it done before the emitter in it is out of date😁
I think the only warranty issue I've had with a light was a Surefire weapon light. They cleared it up immediately. I did ask them once if I could buy some pocket clips and they sent me a half dozen on the house. The product I had issues with was current production at the time.
