I just bought an A2. My first 'better than Mag' light.. from what I've read, it's a pretty ideal EDC for me. It briefly worked, and I can tell it'll be great for that.
Took it out of the box and it wouldn't come on. The LEDs would flicker slightly, but no real light. Fiddled with it for a bit and both the LED and incan worked fine. Briefly. Soon it went back to LED dim flicker only, no incan. Further fiddling with the light - clean all contacts and threads, remove pocket clip, fresh batteries - didn't make it work. Basically, I tried everything I could find suggested on here. If I remove the incan bulb entirely, the LEDs work just fine.
I called SF and they immediately got my address to send out a replacement LA. How long does this typically take? Is there anything else I can try?
Took it out of the box and it wouldn't come on. The LEDs would flicker slightly, but no real light. Fiddled with it for a bit and both the LED and incan worked fine. Briefly. Soon it went back to LED dim flicker only, no incan. Further fiddling with the light - clean all contacts and threads, remove pocket clip, fresh batteries - didn't make it work. Basically, I tried everything I could find suggested on here. If I remove the incan bulb entirely, the LEDs work just fine.
I called SF and they immediately got my address to send out a replacement LA. How long does this typically take? Is there anything else I can try?