There's not much to say here...
Try a set of new batteries, if it doesn't work normally, contact the dealer and send it back to have it fixed.
Cells, that work in one flashlight must not necessary work in another one. A few weeks ago, I tried to trigger the low-voltage warning on my PD30 by shakig it violently and hitting the hand I had it it against he other one. There were 2 Varta inside, fresh cells, perhaps 5 minutes runtime. I succeeded, the PD30 began to strobe rapidly and would not do anything oher with those 2 cells anymore. I was afraid I could have damaged the flashlight and changed the cells with those in my TK10, not so fresh cells, but another brand, slightly thicker. Result : Both lights work flawlessly!
Another Varta story : 2 days ago, I took my Eagletac T10C2 to an event to test it. The runtime with the 2 Vartas was perhaps 20 minutes in total, when the light dimmed down to less than low output. At home, I provided new cells, the T10C2 works again. I tested the cells in the P2D CE. With the first cell it works on all mode, turbo included, whle it only lit up once with the other cell which is completely depleted. I winder how it is possible, both cells came right out of their package and their expire date is 2016. I won't buy these again, nothing but problems with them while my no-name cells that cost half the price have all worked as they should until now!
So : Feed your TK10 with new cells, there's a good chance that it'll light up your night again!
Greets,
Henk