peter yetman
Flashlight Enthusiast
I have no intention to start a Surefire bashing thread, so please observe some discretion when replying, thanks.
I dropped my seldom used Surefire P3X the other night. I managed to smash the lens and now it only gives out a low light output.
I went to the SF site about 10 days ago and found the Contact Form for International Customers. I explained my problem and included the fact that I'd lost the tailcap (the cap on my P2X failed so I was using it on that, sadly I've lost the P2X and the working cap - I have been using a spare Malkoff tail on the P3X)
So 10 days on I haven't heard a word from SF, I know many people say that it's best to phone, but if they supply a Contact form for Intl Customers I would expect a reply. Plus, an international phone call and shipping to the States makes it an expensive process.
Is this a common problem or am I just asking too much?
Thanks,
Peter
I dropped my seldom used Surefire P3X the other night. I managed to smash the lens and now it only gives out a low light output.
I went to the SF site about 10 days ago and found the Contact Form for International Customers. I explained my problem and included the fact that I'd lost the tailcap (the cap on my P2X failed so I was using it on that, sadly I've lost the P2X and the working cap - I have been using a spare Malkoff tail on the P3X)
So 10 days on I haven't heard a word from SF, I know many people say that it's best to phone, but if they supply a Contact form for Intl Customers I would expect a reply. Plus, an international phone call and shipping to the States makes it an expensive process.
Is this a common problem or am I just asking too much?
Thanks,
Peter