Peter, Merri, Arc staff / supporters and CPF friends,
Like others have perhaps more eloquently stated, wow...we feel and share the pain with you. But, perhaps more to the point, we also share the common mindset that the Gransee's & ARC et al have raised the bar on customer service where it was in their power to do so, AND have in the process set a milestone with the ARC product lines.
It certainly seems to be a common consensus that the ARC products are considered to be the measurement standard by which most other LED flashlights are compared to. Thus as I see it, a company that was founded on customer service, created several unique products and created a standard in the process is not at all a bad thing to have accomplished.
Regrettably while it seems that ARC has ended, I prefer to view it as simply an evolutionary process similar to that of a caterpillar going into a cocoon and emerging as quite a different creature later on. It has been observed that often times when one door closes, another one is opened and many times that new open door was not only closed but completely invisible while the old one was open.
Having personally met Peter & Merri and acquiring many ARC products since for family presents, I have faith that they will re-emerge better than before. It can take a lot of friction to cut and polish a diamond and the end result is worthwhile. Yes, at the moment, there is some emotional toil and grief to be dealt with, however when the time for this has passed, I am confident that Peter will be able to take his hard won and battle scarred knowledge base and make even greater things.
Until then, I remain a loyal ARC fan and really wish that I had been able to acquire the ARC 4 that I've been promising myself for so long.
Best Regards,
Lighthouse