Damned if you do damned if you don't. When there were donuts, users complained. When the LED was not perfectly centered... users complained. What are you guys shouting about? These are not custom pieces, they are productions and they function exactly as claimed! Nowhere do I see on the Surefire site that these will be aesthetically perfect, only the best damn illumination devices on the market.
Damned if you do damned if you don't. When there were donuts, users complained. When the LED was not perfectly centered... users complained. What are you guys shouting about? These are not custom pieces, they are productions and they function exactly as claimed! Nowhere do I see on the Surefire site that these will be aesthetically perfect, only the best damn illumination devices on the market.
$100 is pretty low for a light of such good quality. The machining is excellent, the electronics are good, and the design is phenomenal. An uncentered LED that does not affect the beam quality does not seem like a huge problem to me.Because when you spend 100 + on a flashlight, you want to be satisfied. I personally see it as unprofessional to ask for a large amount of hard earned money for a product, and find that it leaves you making this face :scowl: instead of this
and sorry rolling, I don't know the answer to your question, I was responding (late) to KDOG.
Just noticed one thing; isn't the led phosphor pretty much in the center? :shrug:
I know the led isn't, but the light is actually coming from the phosphor... They might actually have done a good job at SF to get a good beam from an emitter where the phosphor isn't in the centre.
Damned if you do damned if you don't. When there were donuts, users complained. When the LED was not perfectly centered... users complained. What are you guys shouting about? These are not custom pieces, they are productions and they function exactly as claimed! Nowhere do I see on the Surefire site that these will be aesthetically perfect, only the best damn illumination devices on the market.
*Update 26 Nov 08 - they're not going to repair it....
Why do i have the feeling the reactions here wouldn't have been as benevolent if it was any other flashlight maker that downgraded their production process (no chemkote on threads) and quality control?
Because when you spend 100 + on a flashlight, you want to be satisfied. I personally see it as unprofessional to ask for a large amount of hard earned money for a product, and find that it leaves you making this face :scowl: instead of this
It's a shame some people have to beat up a company and hurt their bottom line because they have unrealistic expectations. You do this when you get a customer service rep on the phone, taking up their time, getting them to send you a replacement light for a light that was fine to begin with, etc.
Well a off centered emitter isnt pretty, but its fine with me. But when the emitter is that offcenter that it looks like the reflector could not be placed proper, thats something diffent. And thats why I am asking for some pictures of one thats fine. Before i go and send it in.
Dont get me wrong I like the U2A. But when the above discribed is correct i see it as an defect.