Novatac rights a wrong.

[slvoid]

My 120P was having major issues with the software. The light was coming on by itself, the batteries would drain dead in 2-3 weeks, even without use, I wouldn't be able to turn it off... bad enough that I couldn't replace my HDS with it as my primary light. I tried it with the clip, without it, cleaned the whole thing, nothing worked.

I contacted Jim over at Novatac about it and he arranged for a whole new 120P sent to me 2nd day with their new style clip and a tactical style tailcap (cause I actually find it more useful to have a protrouding tailcap).

A+ service.

 

[jk904jk]

that is good to hear about Novatac.

 

[gunga]

Good to hear. There have been some complaints lately about the service at Novatac, good to hear that they do back you up.

I think it's more "grey area" problems that they don't support, like the flickering issues...

 

[djblank87]

Good to hear. There have been some complaints lately about the service at Novatac, good to hear that they do back you up.

I think it's more "grey area" problems that they don't support, like the flickering issues...

Agreed with that whole statement. I really agree with the last part about the flickering issues.

 

[Valpo Hawkeye]

What's the 'new style clip' like?

 

[machoamigo]

I've seen the new style clip at Lighthound.

here's the link http://www.lighthound.com/index.asp?PageAction=VIEWPROD&ProdID=3434

IMHO there's not much difference from the old clip.

 

[slvoid]

Yep that's the new style clip. It's still as short as the old one which sucks but it "grabs" a lot better than the old one.

Jim's a great guy to talk to, he's never more than 2-3 hours away from an email response.

I still had the flickering issues too when I first turned on the light but they kind of worked itself out by putting it on max for 2-3 seconds then going back to low. I think they started around level 7-8 and got worse as you went down. But at least the thing's not turning itself on and off randomly anymore.

 

[B@rt]

This is more suited in C&J, please re-post it there.